FAQ’s (Frequently asked questions)

  • What do I Need To Begin Mining?

Ans; To get started in Bitcoin mining you will need to buy a miner such as the Avalon 921, a power supply and a controller.  Once you have these 3 items, you can configure your miner, join a pool and start mining Bitcoin.

Ans; When a product is available you can easily place your order by the order form online. After confirming your order you will receive an official invoice with payment instructions. When payment is made in time your order is final. If we can not process your order you will receive an email notification.
Ans; Please subscribe to our newsletter. This way you will automatically receive an email when a product is available again.
Ans; We ship directly from the Netherlands (EU). This means if you order from inside EU zone there will be no additional customs or import duties. If you place your order from outside EU zone please notice you’ll have to pay customs and import duties on delivery. 
Ans; We ship out all orders from our partner distribution center in the Netherlands. Shipping within the EU zone takes about 2-5 days depending on your country. Shipping outside the EU zone takes about 7-14 days depending on your country we will only ship the order after confirming the payments. Contact us for more details.
Ans; We offer two years full warranty to all private customers. We offer one year full warranty to all business customers. For more detailed info please check our terms and conditions subject 7.
Ans; Consult our customer support for help and assistance. If a product needs to be repaired we will provide you with the information. You’ll get instructions on how to send back your faulty part or unit to our office. We’ll arrange repairs and replacement from our partner repaircenter in the Netherlands.
Ans; We accept Bank Wire transfer or Bitcoin (Coinbase). All products listed on our website are priced in US Dollars And Bitcoin. The price will be provided through the exchange rate of Bitcoin to US Dollars rate as per the current market rates.
Once the order is generated a person as to make the payment in max hour in BTC Transfer and upto 3 Days for bank transfer. If in case of failure you order will get cancelled automatically.
  • Can I Make Money Mining Bitcoin?
Ans; Yes! Bitcoin has been consistently increasing in value over time and shows no signs of slowing down. The more Bitcoin you can mine, the more valuable it becomes when the Bitcoin value increases.